How should the Delivery Boy Process the Order

What should the Delivery Boy do when he receives a new order??

Here are some steps that he should do after he receives a new order

  • The Partner Receives notification if an order is assigned to him. This happens only when he is logged in
  • The Delivery Partner can Click on the notification or he can look into the “Waiting orders” tab in the application.
  • All the Orders that are assigned to that very Delivery boy shall populate in “Waiting Orders List”. This means that the Orders are waiting for Delivery Partner’s Order Acceptance

waiting orders    Take or deny order


  • All the Active Orders shall be populated in the “Active Orders” Tab

Active orders


  • The Delivery Partner should click on the Details to view the Order Details

Active order Details

  • Partner views the Details of the Order- Items Purchased, Cash Paid or Cash to be collected on Delivery, Delivery Location with G-Map navigation button

Details of the orders

  • The Navigation and route viewer button will take you to navigation and route preview as shown below. This helps the Partner to navigate through the best route

Details and Navigation

  • Partner can view all the accepted orders on the map so that he can plan his delivery route accordingly

Map as navigation

  • Delivery Partner can mark the current status- based on the events- Picked Up order, Started, On my Way, Delivered. He can also mark the status “on Hold”

options on delivery details