What is the step by step procedure for Delivery Boy to Deliver Orders

Here is the step by step approach to Order Delivery through Delivery Boy

  • First, the Delivery Partner must logs in to their account- (but they stay logged in afterward)


  • The Partner Receives notification if an order is assigned to him. This happens only when he is logged in
  • The Delivery Partner can Click on the notification or he can look into the “Waiting orders” tab in application.
  • All the Orders that are assigned to that very Delivery boy shall populate in “Waiting Orders List”. This means that the Orders are waiting for Delivery Partner’s Order Acceptance


  • All the Active Orders shall be populated in the “Active Orders” Tab

  • The Delivery Partner should click on the Details to view the Order Details

  • Partner views the Details of the Order- Items Purchased, Cash Paid or Cash to be collected on Delivery, Delivery Location with G-Map navigation button

  • The Navigation and route viewer button will take you to navigation and route preview as shown below. This helps the Partner to navigate through the best route

  • Partner can view all the accepted orders on the map so that he can plan his delivery route accordingly

  • Delivery Partner can mark the current status- based on the events- Picked Up order, Started, On my Way, Delivered. He can also mark the status “on Hold”

  • Delivery Partner should capture customer Signature, Image of the Product, Customer comments and Submit the input for the Proof of Delivery

  • Delivery Partner needs to click on the avatar and go to my Profile to view the profile

  • Delivery Partner can view Profile and Go to Order History as shown below. With this Partner shall be able to see his past deliveries

  • Partner can apply relevant filters to view order history based on Status or Date Range

  • The Applied Filter would be as shown below