Zopim Chat Configuration

Zopim is easy-to-use, live chat software that we are thrilled to add to our family of products. … We acquired Zopim to accelerate our chat functionality and to bring our users a beautifully simple product they can use to engage their customers in real-time.

Mobile chat is an opportunity to provide the information that your customers need, exactly when and where they need it, while keeping them connected to your app.

How to Sign up for Zopim Dashboard? 

  • Please subscribe for https://www.zendesk.com/chat/pricing/
  • Login to zendesk
  • In the Chat dashboard, click your profile icon in the upper right, then selectCheck Connection.

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Copy the account key and save it in your notepad. It should be the second item in the list

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How to Enable the Zopim in Backend? 

Navigating to Admin panel –> Stores –> Configuration –> Elitemcommerce –> General configuration –> Multi-channel communication settings –> Zopim ID

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Click on Save configuration.