Restaurants are struggling to reopen to full capacity this year, and they’re rushing to address one key obstacle that many customers are concerned with: cleanliness. The COVID-19 pandemic has made many people more conscious about having sanitary conditions in public...
Mobile apps are an increasingly popular tool for businesses to offer online ordering and delivery. Mobile commerce apps are readily available to use as an alternative to using third-party apps for delivery. However, the pandemic has made contactless delivery and...
Restaurants are becoming increasingly dependent on third-party delivery in order to reach their customers, but various issues plague delivery. Restaurant operators aren’t happy with the results. Now restaurants are calling for several principles to make delivery...
As the restaurant business expands again to meet pre-pandemic levels, online reservations are demonstrating their value in bringing customers in. Dining rooms are trying to reach full capacity again after the pandemic, now only 20% below 2019 levels in April according...
Digital technology is changing the traditional restaurant experience, and one trend to watch in 2021 is contactless ordering. Various tools for contactless pickup, shopping, and other interactions have become popular due to the pandemic, but contactless ordering could...