As the overall economic activities are picking up across the nation, restaurants all around are now pressurizing leading online food delivery app services for changing the commission structure. The restaurants are also demanding the reduction of discounts while...
Curbside pickup is now widely adopted by restaurants to let customers pick up food without having to enter the restaurant. Curbside support provides convenience and safety to customers and is easier to set up thanks to food delivery apps, but with many restaurants...
The demand for food delivery apps has never been higher, but with new sales channels there are new challenges in customer service, and customers aren’t always happy with the results of their mobile restaurant orders. The wide availability of food delivery apps means...
Restaurants have protested the high commissions and fees taken by third-party delivery apps as these platforms have started to dominate online ordering, but the pandemic has caused governments to take notice, with many cities placing temporary caps on the commissions...
Third-party restaurant ordering platforms like Uber Eats, Postmates, Grubhub, and DoorDash are dominating the off-premises ordering industry. These services have increased traffic to many restaurants, but many operators have grown frustrated by the common practice of...