Outdoor dining has proven to be an essential part of restaurant reopening over the past few months. In many regions, dining rooms have been limited to 25% or 50% in capacity by law, and diners who are being cautious about exposure to public places due to COVID-19 may...
Businesses spend 5-25 times more on acquiring new customers than selling their brands to existing customers. In fact, existing customers are likely to spend 67% more than a new prospect. The question is what businesses do to keep up the engagement of its existing...
ELIZA Puts Chatbots Down In History Though Cortana or any other modern-day chatbot we interact with may not be what comes to mind in terms of artificial intelligence or smart machinery, there is actually a very direct correlation between the two. Chatbots are often...
Consumers have consistently regarded mobile commerce as the most efficient method of conducting business. Unfortunately, many business owners forget to implement a strategy that includes Mobile Customer Retention. Although the investment may be expensive, a mere 5%...
