Elite mCommerce supports both Magento and PrestaShop. Stores that are built with versions Magento 1.5 to 1.9 are supported by default. For Magento 2.x please contact us. Elite mCommerce supports up to latest PrestaShop versions (1.6.x). Elite mCommerce comes with both iOS and Android platforms.
After you subscribe, you will receive an email with Elite mCommerce extensions (Magento or PrestaShop based on the website). You can install this extension on your website or we can help you to install and configure this for you on the website. We will build the app for your store after getting all information like, logo, brand name, banner images, text content, categories configuration. If there are no customization, it will be generated within 1-2 business days and will be sent for your preview. If app requires any customization including, translation texts, any new payment gateways or any feature customization, then it may require timeline accordingly.
Elite mCommerce supports more than 15 Payment Gateways like, PayPal, Authorize.net, First Data Clover/ Payeezy etc., If you have any other payment gateway that is not listed on our page, no worries, we shall build the payment add-on and all we need that is the payment gateway to be implemented on the website.
We shall publish the app to App Stores within 1 business day after you approve from preview build. Depending on the standard release times taken by Google Play store and Apple iTunes, the app will be published. Usually, it will take 10 days for Apple and 3 days for Google to approve and release the app respectively.
Feel free to report your issues in the app in our support ticket system. Our agents will respond to you within 24 hours from the time ticket was created. Depending on the complexity of issue, our support team will resolve the issue and give the updated app for release. We will also notify all our merchant customers periodically with the newly updated app with both bug fixes and new features.
Yes, you can use your own logos, brand to the app as Elite mCommerce supports white-labelled. Adding logo and Brand name is simple that you can change them from back end with a single click.
Elite mCommerce also provides customization services and we charge $25 per hour for customization. This may vary depending on your requirements. Please contact our support team – firstname.lastname@example.org with the details of customization requirements and we will get back to you with the rates and approach. Depending on the customization requirements the timeline may vary.
Elite mCommerce supports all languages including Right to Left (RTL) languages like Arabic, Hebrew etc.,
Yes, you can able to publish the app even if you don’t have Google Developer account or Apple Developer account. We can publish your apps under our name. If you would like us to publish the app under your developer accounts, Elite mCommerce will help you to publish the apps after getting all required information from you.
We at Elite mCommerce work for customer satisfaction and we always strive to meet and exceed our customer satisfaction. If you still feel that you are not satisfied with the app, then we will refund entire subscription amount without any hidden costs. We offer 30 days Money Back guarantee and all such refund requests should be made within 30 days from the date of the first preview for your store. Just send an email to our support team – email@example.com with subject line – Refund Request, your order number and app details.